> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rangesharp.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Support

> How to get help when you need it.

## Get in touch

If you can't find the answer to your question in this help center, reach out and we'll help you directly.

## Email support

Send an email to **[support@rangesharp.com](mailto:support@rangesharp.com)** with:

* A description of your issue or question
* Your account email address
* Screenshots if relevant (especially for display or import issues)
* The browser and operating system you're using

We respond to most emails within 24 hours on business days.

<Note>
  **Elite plan members** receive priority support with faster response times.
</Note>

## Community Discord

Join the RangeSharp community on Discord to:

* Ask questions and get help from other users
* Share strategies and study tips
* Report bugs
* Request features
* Stay up to date on new releases

**[Join the Discord →](https://discord.gg/acUEuGGjeK)**

## Before contacting support

To help us resolve your issue faster, please try these steps first:

1. **Search this help center** — The answer to many common questions is already here
2. **Check [Common Issues](/troubleshooting/common-issues)** — Step-by-step solutions for frequently reported problems
3. **Try reloading the page** — Many intermittent issues are resolved by a simple reload
4. **Try a different browser** — This helps us determine if the issue is browser-specific
5. **Clear your browser cache** — Stale cached data can sometimes cause unexpected behavior

## Feature requests

Have an idea for how to make RangeSharp better? We'd love to hear it. Send feature requests to [support@rangesharp.com](mailto:support@rangesharp.com) with the subject line "Feature Request" or post it in the **#feature-requests** channel on Discord.

## Bug reports

If you've found a bug, please include:

* What you were doing when the bug occurred
* What you expected to happen
* What actually happened
* Your browser name and version
* Screenshots or screen recordings if possible

The more detail you provide, the faster we can fix it.